01
Information we receive
We receive information that you enter into contact and product-inquiry forms, including your name, email address, phone number, company, comments and selected product quantity. We may also receive the email address used when you reply to our messages and the details you choose to include in that correspondence.
Please avoid submitting sensitive medical, financial or authentication information through a general contact form. The website is intended for product, fit, business and support questions.
02
How information is used
Submitted information is used to answer requests, prepare quotes, provide fit or product support, coordinate delivery questions and maintain appropriate business records. We may use the information to clarify a request, confirm a product detail or follow up about an inquiry you started.
We do not use contact-form information to make medical decisions about you, and the website does not provide medical diagnosis or treatment.
03
Email delivery
Forms are delivered through the SMTP service configured by the site owner. The message is sent to the configured company inbox and may pass through the email provider’s systems before delivery. The site owner is responsible for its email provider, account security and retention settings.
The sender address you provide is used as the reply-to address so the company can respond. It is not used as the website’s sending address.
04
Cookies and local storage
The site uses browser session storage to keep bag contents and a shipping ZIP estimate during the current browsing session. It does not use this information for advertising profiles. The cart can be cleared by removing its items or closing the browsing session, depending on your browser settings.
Basic browser and server information may appear in standard technical logs used to keep the website available and troubleshoot errors.
05
Sharing and service providers
Information is shared only with service providers needed to operate the website, such as the configured email delivery provider, hosting provider and technical support tools. These providers receive only the information needed to perform their service and may process it under their own terms and privacy practices.
We do not sell contact-form submissions or use them for third-party advertising lists. We may disclose information when required by law, to respond to a lawful request or to protect the website and its users.
06
Retention and security
The site owner keeps inquiries for as long as reasonably necessary to respond, manage a business relationship, handle a quote or maintain required records. Retention periods can vary by the nature of the request and applicable legal obligations.
Reasonable administrative and technical measures are used to protect submitted information, but no internet transmission or email system can be guaranteed to be completely secure.
07
Your choices
You may contact [email protected] to ask what personal information was submitted through this website, request a correction, or ask about deletion where the request is not subject to a legal or business-record exception. Please include enough detail for the site owner to identify the relevant inquiry.
You may also choose not to provide optional information, although the site may be unable to answer a request fully without the details needed to respond.
